Home Corporate Solutions Services Contact Us
Corporate Info
Solutions
Services
FAQ's
Contact Info
Industry Links
Client Help Desk
Product Tour
 

Corporate Information
        for Debtor Software Solutions Pty Ltd


Frequently Asked Questions..
What Version of Microsoft SQL Server do I need to run Wincollect? There are a number of different versions of Microsoft SQL Server you can choose from. Your choice will be based largely on your requirements and budget. Since the release of Wincollect Version 4.6 Microsoft SQL Server 2000 Standard or Enterprise is required. If deploying with Web-collect.net a Processor License is required. Other options for smaller agencies include the use of the Microsoft Data Engine.
What operating systems do I need? Microsoft's Windows 2000, 2003 and XP are recommended.
Do I need a dedicated server? Wincollect is a client\server and web browser based application meaning it performs at its peak with a dedicated Server environment running Windows 2000 or 2003 server. Deployments with Web-collect.net require an Internet Information Server.
Can I use non-Wincollect products to access my database? Yes. Your Wincollect database can be access via a variety of third party applications. Some of the more common methods of connecting these products is via ODBC or ADO. Examples of well known products that can be used include applications such as Excel, Access and Crystal Reports.
Can Wincollect be customized to suit my business? Debtor Software Solutions offers a range of different services to help you meet your business needs whether small or large.
What are the different versions of Wincollect? Wincollect is offered in 3 versions. Wincollect Standard, Professional and Enterprise Suite. All three products are built for use with the same technology so upgrading from Standard through to Enterprise is as simple as running the supplied Batch Management File.
What is the minimum number of users I need to purchase with Wincollect? Whilst there is no minimum user requirements for Standard or Professional, Enterprise Suite is sold with a minimum of 5 users. Additional users can then be purchased individually.
What support options are available? Support is provided via a monthly support charge in addition to the User License fee. Support options include provisions for Telephone and Web-based logging and tracking.
Do I need to purchase upgrades? Upgrades for existing products are provided free of charge only for installations with Support Contracts.
How much does Wincollect cost? The cost of Wincollect depends on the version you purchase, the number of con-current users and the additional services you require. Pricing is provided on a quotation basis after an initial needs analysis.
My agency has over 100 staff and a database with millions of Debts and it processes a large volume of new debts each month, how can I be sure that Wincollect can handle this?

Wincollect Enterprise Suite is suited for use in your agency. Lets take a close look at some of the facts behind this.

Firstly Wincollect is built on the Microsoft SQL Server database platform. SQL Server along with the Windows Server System is an Enterprise Level technology that powers some of the worlds largest corporations. Wincollect leverages off this technology to enable fast processing of commands and efficient data gathering for reporting purposes. Wincollect provides full access directly to the SQL Database to enable you to create additional tables, indexes, views, stored procedures and other processes to enable you to have total control of the data.

The front end of Wincollect makes full use of the power of SQL Server by wrapping the functionality directly within stored procedures executed at the database level. Additionally, agencies can make full use of data warehouses to divert intensive database processing and reporting so that it does not impact your general collections processes. And yes, a number of other well designed processes that our competitors would like to know about. But that is all wrapped up in our valuable Intellectual Property.

Finally, when you match these capabilities to the right hardware platform, and network structure, your database will grow with ease and perform tirelessly.
 
 
Client showcase:

   MSN Health - Florida
MSN Health

   Heritage Financial Services - New Jersey
Brylane

  Take a Tour of some of the Screens of Wincollect

Register for an On-line live preview of the Wincollect and Web-collect.net